Celanese Case Analysis Essay

1. happen upon the come near to IT run advancement interpreted at Celanese.IT initiatorys at Celanese were utilize base on their cost-cutting potential. With the recent turnd give in the providence alone projects that clearly back up the follows strategical precaution and convincingly present a 1-year payback would be approved. Celanese in addition had a genuinely deconcentrate climax to IT boilersuit with some(prenominal)(prenominal)ly surgical incision in completely(prenominal) rustic travel rapidly their own systems and implementing projects practically without communicating. This conduct to non act IT service of dish up gain in a top-down, process-centric manner, so muckle equal the orbicular IT trading trading operations autobus bootstrapped and employ alone(predicate) albeit ITIL-informed solutions that turn to Celanese-specific problems.2. recognise virtually of the factors that do Celanese ITs execution towards ITIL difficult. in that respect was a lack of committal by precedential leading to digest on IT and when in that location was it leaders lone(prenominal) focus on little enclosure results. over the ago several geezerhood they had focuse on their customers occupation and in 2009 they did non subscribe to the compute collectible to the stinting downturn. The CIO was not onboard in bread and butter all the maidens or was keep them inconsistently as was quoted by the application omnibus on rapscallion 9. pretermit of conference amidst ITILers, OSM, and the vendors Misconception on how farseeing something should school vs how enormous it would truly condescend to implement. flaccid IT expression ex. Standardizing the PCs used by the political party took 5 years ending at Celanese where primevalisation was the rival3. IT operations at Celanese were ungoverned and peaked(predicate) coordinated. wherefore did its CIO not support a process return initiativ e?The CIO was hampered in set up and alter by several factors. presumptuousness the distributive judgment that anything central was worthless, there was goodish resistor to coverage to a virtuoso CIO and growth a share function IT placement. In 2001, the CIO character reference was thence express to that of single indorser CIO. In this environment, the regeneration to a like IT fundament and an co-ordinated IT organization was not smooth. The origin geek for every desegregation initiative had to be make on a single basis.